Error and maintenance messages – Brother Fax Machine/Multi-Function Center MFC-9125CN User Manual
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Error and maintenance messages
C
As with any sophisticated office product, errors may occur and consumable items may need to be 
replaced. If this happens, your machine identifies the error or required routine maintenance and 
shows the appropriate message. The most common error and maintenance messages are shown 
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help, 
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at
Error Message
Cause
Action
Access Error
(MFC-9325CW only)
The device is removed from the 
USB direct interface while the 
data is processing.
Press Stop/Exit. Reinsert the device and try 
to print with Direct Print.
Belt End Soon
The belt unit is near the end of its 
life.
Buy a new belt unit before you get a 
Replace Belt message.
Calibrate
Calibration failed.
Press Black Start or Color Start and try it 
again.
Turn off the machine. Wait a few 
seconds, then turn it on again.
Identify the color causing the problem 
and put in a new drum unit. (See 
Replacing the drum units on page 177.) 
To identify the color of the drum unit, visit 
us at view 
our FAQs and troubleshooting tips.
Put in a new belt unit. (See Replacing the 
belt unit on page 181.)
Put in a waste toner box. (See Replacing 
the waste toner box on page 185.)
If the problem continues, call your dealer 
or Brother Customer Service.
Cartridge Error 
Put the Black (K) 
Toner Cartridge 
back in.
1
The toner cartridge 
color with the problem 
is shown in the 
message.
The toner cartridge is not installed 
properly.
Take out the drum unit and toner cartridge 
assembly for the toner color that is indicated 
on the LCD. Remove the toner cartridge and 
then re-install it in the drum. Put the drum 
unit and toner cartridge assembly back into 
the machine again.
