IOGear GCN1000 - Manual (Page 43)

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The Java Applet
For mouse problems, see Additional Mouse Synchronization Procedures
For connection and operation problems, see the table below
Problem Resolution
Java Applet will not connect
to the GCN1000 1. Java Runtime Environment Version 6 Update 3 or
higher must be installed
2. Close and restart the Java Applet
Java performance deteriorates Exit the program and restart
National language characters don’t
appear
When entering national language characters, If your keyboard is
set to a non-English national language layout, you must set the
remote computer’s keyboard layout to English
When I log in, the browser generates a
CA Root certifi cate is not trusted,
or a Certifi cate Error response
The certifi cate’s name is not found on Microsoft’s list of Trusted
Authorities. The certifi cate can be trusted.
General Operation
Problem Resolution
Erratic Operation Press and hold the Reset button for at least three seconds
My Virtual Media device is set to
“read only” under Windows Vista
and cannot be made writable
Due to Windows Vista security features, no data can be written to a
Virtual Media device. Under Windows 2000/2003/Xp you have
the option to make the Virtual Media device read only or read / write
Troubleshooting