Apple Mac mini (Mid 2011) - Manual (Page 63)

63 Chapter 4 Problem, Meet Solution
AppleCare Service and Support
Your Mac mini comes with 90 days of technical support and one year of hardware
repair warranty coverage at an Apple Retail Store or an Apple-authorized repair
center, such as an Apple Authorized Service Provider (AASP). You can extend your
coverage by purchasing the AppleCare Protection Plan. For information, visit
www.apple.com/support/products or visit the website address for your country
listed in the table.
If you need assistance, AppleCare telephone support representatives can help you with
installing and opening applications, and basic troubleshooting. Call the support center
number nearest you (the first 90 days are complimentary). Have the purchase date and
your Mac mini serial number ready when you call.
Note: Your 90 days of complimentary telephone support begins on the date of
purchase and telephone fees may apply.
Apple also offers expert support for Mac OS X Server. Beyond the scope of the
complimentary 90-day support, these products offer assistance with in-depth technical
issues for one full year.
AppleCare OS Support delivers consultative telephone and email support for
networking and workflow issues in Mac OS X Lion Server environments. AppleCare
Help Desk Support provides graphical user interface–level assistance with Mac OS X
Server network configuration and server administration. AppleCare OS Support plans
also include support for command-line tools and mixed platform integration. Choose
from three levels of AppleCare OS Support—Select, Preferred, or Alliance. For more
information, visit www.apple.com/support/products/enterprise or visit the website for
your country listed in the table.