Apple Mac mini (Mid 2011) - Manual (Page 48)

48 Chapter 4 Problem, Meet Solution
Occasionally, you may have a problem while working with your Mac mini. Read on
for troubleshooting tips to try when you have a problem. You can also find more
troubleshooting information in Help Center, or on the Mac mini Service & Support
website at www.apple.com/support/macmini.
When you have a problem with your Mac mini, there’s usually a simple and quick
solution. Think about the conditions that led up to the problem. Making a note of
things you did before the problem occurred will help you narrow down possible causes
and find the answers you need. Things to note include:
 The applications you were using when the problem occurred. Problems that occur
only with a specific application may indicate that the application is incompatible with
the version of Mac OS installed on your computer.
 Any new software that you installed, especially software that added items to the
System folder.
 Any new hardware that you installed, such as additional memory or a peripheral.
WARNING: Do not attempt to open your Mac mini, except to install memory. If your
Mac mini needs service, see “Learning More, Service, and Support” on page 62 for
information about how to contact an Apple Authorized Service Provider or Apple for
service. Your Mac mini doesn’t have any user-serviceable parts, except the memory.