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Brother MFC-5860CN User Manual

Page 123

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Troubleshooting and Routine Maintenance

113

No Cartridge

An ink cartridge is not installed
properly.

Take out the ink cartridge and put it in again
seating it properly. (See Replacing the ink
cartridges
on page 119.
)

No File

The memory card in the media
drive does not contain a .JPG file.

Put the correct memory card into the slot again.

No Paper Fed

The machine is out of paper or
paper is not properly loaded in the
paper tray.

Do one of the following:

„

Refill the paper in the paper tray, and then
press Mono Start or Colour Start.

„

Remove the paper and load it again and then
press Mono Start or Colour Start.

The paper is jammed in the
machine.

See Printer jam or paper jam on page 116.

No Response/

Busy

The number you dialled does not
answer or is busy.

Verify the number and try again.

Not Registered

You tried to access a Speed Dial
number that is not programmed.

Set up the Speed Dial number. (See Storing
Speed-Dial numbers
on page 54.
)

Out of Memory

The machine's memory is full.

Fax sending or copy operation in progress

„

Press Stop/Exit and wait until the other
operations in progress finish and then try
again.

„

Clear the data in the memory. To gain extra
memory, you can turn off Fax Storage. (See
Turning off Remote Fax
Options
on page 59.
)

„

Print the faxes that are in the memory. (See
Printing a fax from the memory on page 40.)

Printing operation in progress

Reduce print resolution. (For details, see
Printing
for Windows

®

or Printing and Faxing for

Macintosh

®

in the Software User’s Guide on the

CD

-

ROM.)

Paper Jam

Paper is jammed in the machine.

See Printer jam or paper jam on page 116.

Print Unable

XX

The machine has a mechanical
problem.

—OR—

A foreign objects such as a clip or
ripped paper is in the machine.

Open the scanner cover and remove any foreign
objects inside the machine.
If the error message continues, see Transferring
your faxes or Fax Journal report
on page 114
before disconnecting the machine so you will not
lose any important messages. Then, disconnect
the machine from the power for several minutes
and then reconnect it.

Error Message

Cause

Action

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