Menu setting difficulties, Copying difficulties, Scanning difficulties – Brother MFC-5860CN User Manual
Page 119: Software difficulties
Troubleshooting and Routine Maintenance
109
Menu Setting Difficulties
Difficulty
Suggestions
The machine beeps when you try to
access the Setup Receive menu.
If the Fax
key is not illuminated, press it to turn on Fax mode. The Setup
Receive setting is available only when the machine is in Fax mode.
Copying Difficulties
Difficulty
Suggestions
Cannot make a copy
Make sure that the Copy
key is illuminated. (See Entering Copy
Vertical streaks appear on copies
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 122.)
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 9.)
Scanning Difficulties
Difficulty
Suggestions
TWAIN/WIA errors appear while
scanning.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort
®
SE with OCR, click File, Scan and choose the Brother TWAIN/WIA
driver.
Poor scanning results when using
the ADF.
Try using the scanner glass. (See Using the scanner glass on page 9.)
Software Difficulties
Difficulty
Suggestions
Cannot install software or print
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’
Make sure the machine is not showing an error message on the LCD.