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Paper is jammed at the back of the machine, Caution, Bpaper is jammed at the back of the machine – Brother MFC 9970CDW User Manual

Page 133

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Troubleshooting

125

B

Paper is jammed at the back
of the machine

B

If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:

a

Leave the machine turned on for 10
minutes to cool down.

b

Open the back cover.

CAUTION

HOT SURFACE

After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.