Brother MFC 9970CDW - Manual (Page 123)

Troubleshooting
115
B
No Belt Unit The belt unit is not installed
correctly. Re-install the belt unit. (See Replacing the
belt unit on page 79.)
No Paper The machine is out of paper or
paper is not correctly loaded in
the paper tray. Do one of the following:
 Refill the paper in the paper tray.
 Remove the paper and load it again.
 If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers
on page 108.)
No Permission You have attempted to print in
colour using a Secure Function
Lock ID that is restricted to
mono printing only. The print job
will be cancelled. Contact your administrator to check your
Secure Function Lock Settings.
No Response/Busy The number you dialled does
not answer or is busy. Verify the number and try again.
No Toner The toner cartridge for the
colour indicated on the LCD is
not installed correctly. Pull out the drum unit. Take out the toner
cartridge for the colour indicated on the LCD,
and then put it back into the drum unit.
No Tray The paper tray indicated on the
LCD is not installed properly. Re-install the paper tray that is indicated on
the LCD.
No Waste Toner The waste toner box is not
installed properly. Re-install the waste toner box. (See
Replacing the waste toner box on page 85.)
Error Message Cause Action