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Paper is jammed in paper tray 1 or tray 2 – Brother MFC 9970CDW User Manual

Page 131

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Troubleshooting

123

B

d

When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper mark (1) on both
sides of the tray.

e

Press Mono Start or Colour Start to
resume printing.

Paper is jammed in paper
tray 1 or tray 2

B

If the LCD shows Jam Tray 1 or
Jam Tray 2, follow these steps:

a

Pull the paper tray completely out of the
machine.
For Jam Tray 1:

For Jam Tray 2:

1