Toshiba Tecra S2 - Manual (Page 159)

TECRA A3/S2 9-11
Troubleshooting
DVD Super Multi drive
For more information, refer to Chapter 4, Network and Entertainment.
Problem Procedure
You cannot access a
CD/DVD in the drive.
Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the Media care section in Chapter 4
for details on cleaning.
Some CD run correctly,
but others do not.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software's needs.
Check the CD/DVD's documentation.
Check the type of CD/DVD you are using.
The drive supports:
DVD-ROM: DVD-ROM, DVD-Video, DVD-R,
DVD-RW, DVD+R, DVD+RW, DVD-
RAM
CD-ROM: CD-DA, CD-Text, Photo CD (single/
multi-session), CD-ROM Mode 1,
Mode 2, CD-ROM XA Mode 2 (Form1,
Form2), Enhanced CD (CD-EXTRA),
CD-G (Audio CD only).
Check the region code on the DVD. It must match
that on the DVD±RW drive.