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Toshiba support, Toshiba support -19, Before you call – Toshiba Equium A100 (PSAAB) User Manual

Page 156: Where to write

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User’s Manual

9-19

Troubleshooting

TOSHIBA support

If you require any additional help using your computer or if you are having

problems operating the computer, you may need to contact TOSHIBA for

additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating

system, it is important to investigate other sources of assistance first.

Before contacting TOSHIBA, try the following:

Review troubleshooting sections in the documentation for software and

peripheral devices.

If a problem occurs when you are running software applications, consult

the software documentation for troubleshooting suggestions. Call the

software company’s technical support for assistance.

Consult the dealer you purchased your computer and/or software from.

They are your best sources for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware

related, write to TOSHIBA at the location listed in the accompanying

warranty booklet or visit

www.toshiba-europe.com

on the Internet.