BT EQUINOX 1350 User Manual
Page 92
92
BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
If you experience any problems, please call the Helpline on 0870 605 8047
Help
Problems
Possible cause
Cannot send text
Check Service Centre number is correct including 1470
prefix.
Check call barring (option 4) is not activated on your line
if you have the call barring service rented from BT.
Cannot receive text
More than one SMS product plugged into the line.
Remove other products.
Check service centre number is correct.
Ensure you have subscribed to a Caller Display Service and
that it is active. You can check this by noting if your phone
displays data regarding your caller’s number when you
receive an incoming call.
Phone is registered
This may be due to your phone being de-registered.
to the SMS service
and text has been
All you need to do is type Register and send it to 00000.
previously sent and
You will receive a confirmation message back. This
received but you are
assumes that your Caller Display service is active and
now only receiving
working on your line.
incoming messages
as voice text
Note: Messages sent to 00000 are not charged for.