For customer service – Brother FAX 375MC User Manual
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C H A P T E R F O U R T E E N
Transferring a Call to the Fax Machine
If you have answered the fax machine handset, press
Start
, and hang up
immediately.
If you answered at an extension phone, press your three-digit Fax Receive
Code (the factory setting is 51). When your fax machine answers, hang up.
Fax Machine “Hears” Voice as CNG Tone
If your fax machine is set to Easy Receive ON, and it answers voice
calls by trying to receive a fax, try turning Easy Receive to OFF.
Transmission Verification Report Prints “Result: NG”
There is probably temporary noise or static on the phone line. Try
sending the fax again. If the problem continues, call the Telephone
Company to check your phone line.
Custom Features on a Single Line
If you have Call Waiting, Caller ID, Ring Master, Voice Mail, an
answering machine, alarm system or any other custom feature on a
single phone line with your fax machine, it may create a problem with
sending or receiving fax data and telephone calls.
For Customer Service
USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada:
1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal:
1-514-685-6464 (voice)
See
Easy Receive
p. 34