Call enquiry, Call transfer, Conference call – Avaya 3701 User Manual
Page 27: Call waiting / answering second call

Calling
Issue 3 October 2008
27
Call Enquiry
During a call another party can be consulted.
z
Press
to put the call on hold.
z
Now dial the other phone number.
z
Press
again to drop the second call and switch back to the first call.
Call Transfer
During a call you can transfer a call to another party.
z
Press
to put the call on hold.
z
Dial the other phone number.
z
Press
to complete the transfer. (The transfer can be completed before or after the
other party answered the call.)
Conference Call
During a call you can create a conference with other 2 parties.
z
Press
to hold the first call.
z
Dial the other phone number.
z
Press
again to complete the conference.
z
The parties will be conferenced together and the phone display will show conference.
z
Pressing
again will drop the added party from the conference.
Call Waiting / Answering second Call
During a call you can answer a second call with placing the first call on hold.
z
Press
places the first call on hold and answers the second call.
z
Press
again to retrieve the first call and put the second call on hold.
z
Pressing
is to speak alternately with the other parties.
z
In case
pressed to release a call with a party or in case a party release the call, the set
will be re-alerted for the held call.