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Call enquiry, Call transfer, Conference call – Avaya 3701 User Manual

Page 27: Call waiting / answering second call

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Calling

Issue 3 October 2008

27

Call Enquiry

During a call another party can be consulted.

z

Press

to put the call on hold.

z

Now dial the other phone number.

z

Press

again to drop the second call and switch back to the first call.

Call Transfer

During a call you can transfer a call to another party.

z

Press

to put the call on hold.

z

Dial the other phone number.

z

Press

to complete the transfer. (The transfer can be completed before or after the

other party answered the call.)

Conference Call

During a call you can create a conference with other 2 parties.

z

Press

to hold the first call.

z

Dial the other phone number.

z

Press

again to complete the conference.

z

The parties will be conferenced together and the phone display will show conference.

z

Pressing

again will drop the added party from the conference.

Call Waiting / Answering second Call

During a call you can answer a second call with placing the first call on hold.

z

Press

places the first call on hold and answers the second call.

z

Press

again to retrieve the first call and put the second call on hold.

z

Pressing

is to speak alternately with the other parties.

z

In case

pressed to release a call with a party or in case a party release the call, the set

will be re-alerted for the held call.