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Konica Minolta bizhub 20 User Manual

Page 136

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Troubleshooting and routine maintenance

127

C

Out of Memory

The machine’s memory is full.

Fax sending or copy operation in
progress

Do one of the following:

Press Start to send or copy the scanned
pages.

Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.

Clear the data from the memory. (See
Out of memory message on page 40 or
page 82.)

Print operation in process

Do one of the following:

Reduce print resolution. (See Advanced
tab
in the Software User’s Guide on the
CD/DVD-ROM.)

Clear the faxes from the memory. (See
Out of memory message on page 82.)

Print Unable XX

The machine has a mechanical
problem.

Disconnect the machine from the power for
several minutes, then reconnect it. (The
machine can be turned off for up to 60 hours
without losing faxes stored in the memory.
See Transferring your faxes or Fax Journal
report
on page 129
.)

Protected Device

The protect switch of the USB
Flash memory drive is on.

Turn off the protect switch of the USB Flash
memory drive.

Rename the File

There is already a file on the USB
Flash memory drive with the
same name as the file you are
trying to save.

Change the file name of the file on the USB
Flash memory drive or the file you are trying
to save.

Replace Parts

Drum

The drum unit is the end of its life. Replace the drum unit.

(See Replacing the drum unit on page 145.)

The drum unit counter was not
reset when a new drum was
installed.

1 Open the front cover, and then press

Clear/Back.

2 Press 1 to reset.

Replace Parts

Fuser Unit

It is time to replace the fuser unit. Call your KONICA MINOLTA dealer to

replace the fuser unit.

Replace Parts

Laser Unit

It is time to replace the laser unit. Call your KONICA MINOLTA dealer to

replace the laser unit.

Replace Parts

PF kit MP

It is time to replace the paper
feeding kit for the MP tray.

Call your KONICA MINOLTA dealer to
replace the PF Kit MP.

Replace Parts

PF kit 1

It is time to replace the paper
feeding kit for Tray 1.

Call your KONICA MINOLTA dealer to
replace the PF Kit 1.

Error Message

Cause

Action