Konica Minolta bizhub 20 User Manual
Page 135
126
Disconnected
The other person or other
person’s fax machine stopped the
call.
Try to send or receive again.
Document Jam
The document was not inserted
or fed correctly, or the document
scanned from the ADF was too
long.
See Document jams on page 130 or Using
the automatic document feeder (ADF)
on page 17.
Drum Error
The corona wire on the drum unit
needs to be cleaned.
Clean the corona wire on the drum unit. (See
Cleaning the corona wire on page 140.)
The drum unit has reached the
end of its life.
Replace the drum unit. (See Replacing the
drum unit on page 145.)
Duplex Disabled
The duplex tray is not installed
properly.
Remove the duplex tray and install it again.
Fuser Error
The temperature of fuser unit
does not rise at a specified
temperature within specified time.
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave the
machine for 15 minutes with the power on.
The machine can be turned off for up to 60
hours without losing faxes stored in the
memory. (See Transferring your faxes or Fax
Journal report on page 129.)
The fuser unit is too hot.
Jam Duplex
The paper is jammed in the
duplex tray.
Jam Rear
The paper is jammed in the back
of the machine.
Jam Inside
The paper is jammed inside the
machine.
Jam MP Tray
The paper is jammed in the MP
tray of the machine.
Jam Tray 1
Jam Tray 2
The paper is jammed in the paper
tray of the machine.
No Paper
The machine is out of paper or
paper is not correctly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray or MP
tray.
Remove the paper and load it again.
No Response/Busy
The number you dialled does not
answer or is busy.
Verify the number and try again.
No Toner
The toner cartridge or the drum
unit and toner cartridge assembly
is not installed properly.
Re-install the toner cartridge or the drum unit
and toner cartridge assembly.
No Tray
The paper tray is not completely
closed.
Close the paper tray properly.
Error Message
Cause
Action