State-based softkey, Line keys and softkeys – Aastra Telecom 9480i CT User Manual
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Model 9480i CT IP Phone User Guide
Line Keys and Softkeys
Keys can also be set up to quickly to access features such as Call Return (*69) or Voicemail.
State-Based Softkey
On the 9480i CT softkeys, you can configure a specific state to display when a softkey is being
used.
The following table describes the states available to configure for the softkeys.
The following table identifies the applicable default states for each softkey type on the IP phone.
Note: Quick access features like Call Return and Voicemail must first be configured on
your PBX in order to work on your phone. See your System Administrator for more
information.
State
Description
idle
The phone is not being used.
connected
The current line is in an active call (or the call is on hold).
incoming
The phone is ringing.
outgoing
The user is dialing a number, or the far-end is ringing.
busy
The current line is busy because the line is in use or the line is set as “Do Not Disturb”.
Softkey Type
Default States
None
All states disabled.
Line
idle, connected, incoming, outgoing, busy
Speeddial
idle, connected, incoming, outgoing, busy
DND
idle, connected, incoming, outgoing, busy
BLF
idle, connected, incoming, outgoing, busy
BLF List
idle, connected, incoming, outgoing, busy
Auto Call Distribution (ACD)
idle
Directed Call Pickup (DCP)
Group Call Pickup (GCP)
idle, connected, incoming, outgoing, busy
Softkeys
(state-based)
WebApps