Aastra Telecom 9480i CT User Manual

9480i ct ip phone

Table of contents

Document Outline

Software License Agreement
Table of Contents
About this Guide
- Documentation
Introduction
- Phone Features
  - Cordless Handset Features
- Requirements
- Installation and Setup
Getting Started
- Plugging in and Starting the Phone
- Network Connected/Network Disconnected
- Idle Screen
IP Phone Keys and Key Descriptions
- Key Descriptions
  - Reference
Methods for Customizing Your Phone
- Phone Options via the IP Phone UI
  - Simplified Options Menu
  - Using the IP Phone UI
    - References
- Phone Options via the Aastra Web UI
  - Using the Aastra Web UI
Phone Status
- Phone Status via IP Phone UI
- Finding Your Phone’s IP Address
- Phone Status via the Aastra Web UI
  - SIP Account Status
Customizing Your Phone
- Ring Tones and Tone Sets
- Contrast Level
  - Setting Contrast Level
- Backlight
  - Setting the Backlight
- Live Dialpad*
  - Enabling/Disabling Live Dialpad
- Set Audio
- Time and Date
  - Configuring Time and Date
- Language
- User Password
  - Setting a User Password
- Resetting a User Password
  - Reset a User Password
- Restarting Your Phone
- Phone Lock
  - Locking/Unlocking a Phone
- Defining an Emergency Dial Plan
  - Define an Emergency Dial Plan
    - Reference
Line Keys and Softkeys
- Multiple Line and Call Appearances
- Softkeys
- State-Based Softkey
  - Key Display Behavior
- Line Key
  - Configuring a Line Key
- Creating a Speeddial Key
  - Speeddial Prefix
  - Press-and-Hold to Create a Speeddial (applicable to softkeys and keypad keys)
  - Creating a Speeddial Using the Speed Dial Edit Option
  - Creating a Speeddial Key Using the Softkeys
  - Creating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI
- Editing Speeddial Keys
  - Editing a Speeddial on a Softkey
  - Editing a Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI
- "Do not Disturb" (DND) Key
  - Configuring a "Do Not Disturb" Key
- Busy Lamp Field (BLF) Key
  - Configuring a BLF Key
- BLF List Key
  - Configuring a BLF List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Servers)
  - Configuring an Automatic Call Distribution (ACD) Key
  - Using the ACD Feature on your IP Phone
    - ACD LED Table
  - Using the ACD Key
- Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
  - Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers)
  - Configuring Group Call Pickup (GCP) Key (for Sylantro Servers)
  - Using Directed Call Pickup/Group Call Pickup
    - Using Directed Call Pickup (DCP)
    - Using Group Call Pickup (GCP)
- XML Key
  - Configuring XML Services
  - Configuring an XML Key
  - Accessing the XML Service
    - From the Services Menu
    - From an XML Softkey
- WebApps Key
  - Configuring a WebApps Key
  - Using the WebApps Key
- Flash Key
  - Configuring a Flash Key
- Sprecode Key
  - Setting a Sprecode Key
- Park/Pickup Keys
  - Park/Pickup Static Configuration
    - Park/Pickup Call Server Configuration Values
    - Configuring Park /Pickup using Static Configuration
  - Park/Pickup Key Configuration
    - Key Configuration Using the Aastra Web UI
    - Configuring Park/Pickup using Key Configuration
  - Using the Park Call/Pickup Parked Call Feature
    - Park a Call
    - Pickup a Parked Call
- Last Call Return (lcr) Key (Sylantro Servers only)
  - How it works
  - Setting a Last Call Return Key
- Call Forward Key
  - Configuring a Call Forward Key
- BLF/Xfer
  - BLF/Xfer Key Requirements and Functionality
  - Configuring a BLF/Xfer Key
- Speeddial/Xfer
  - Speeddial/Xfer Key Requirements and Functionality
  - Configuring a Speeddial/Xfer Key
- Speeddial/Conf
  - Configuring a Speeddial/Conf Key
- Services Key
  - Reference
  - Configuring a Services Key
- Directory Key
  - Reference
  - Configuring a Directory Key
- Callers List Key
  - Reference
  - Configuring a Callers List Key
- Intercom Key
  - Reference
  - Configuring an Intercom Key
- Phone Lock Key
  - Configuring a Phone Lock Key
  - Using the Lock/Unlock Key on the IP Phone
    - Lock the Phone
    - Unlock the Phone
- Paging Key (Sends the RTP Stream)
  - Configuring a Paging Key
  - Using the Paging Key
- None Key
  - Configuring a None Key
- Empty Key
  - Configuring an Empty Key
- Deleting a Key
Making Calls
- Dialing a Number
- Pre-dialing a Number
- Using Handsfree Speakerphone
- Using a Headset
  - Advanced Volume Controls for the Headset Mic
    - To change this volume:
  - To Make and Receive Calls Using a Headset
- Using Intercom
  - Using the Icom Key
- Redial
  - Accessing the Redial List
  - Deleting from the Redial List.
    - Delete All Items
- Mute
Receiving Calls
- Answering an Incoming Call
  - To answer the call
- Sending an Incoming Call to Voicemail
Handling Calls
- Placing a Call on Hold
- Transferring Calls
  - Blind Transfer
  - Consultative Transfer
    - To transfer a call to another extension
- Conferencing Calls
  - Local Conferencing
    - Using Local Conferencing
    - Joining Two Active Calls in a Single Conference
  - Centralized Conferencing (for Sylantro and Broadsoft Servers)
- Ending Calls
Managing Calls
- Directory List
- Callers List
- Account Configuration (DND and Call Forwarding)
- Missed Calls Indicator
  - Accessing and Clearing Missed Calls.
- Voicemail
  - Using Voicemail
Cordless Handset
- Handset Keys
- Handset Key Descriptions
  - Reference
Accessing Options on the Cordless Handset
- Intercom
  - Reference
- Language
  - Reference
- Ring Tone
  - Reference
- Custom Name
- Call timer
- Vibrate
- Handset Pairing/Unpairing
- Key Lock On or Off
- Backlight
- Silent Alert
  - To activate Silent Alert from the option display:
- Finding the Phones’s IP Address using the Handset
- Feature Keys on the Handset
  - Feature Key Programming Guidelines
  - Programming Feature Keys
- Idle Mode
- Handset Icons and Status Messages
  - Screen Icons
  - Status Messages
- Multifunction Handset LED Indicator
- Using Handset Keys
  - UP Arrow Keys( {or })
  - Talk /Hold v Key
  - Hold v Key
  - Release Key ( y)
  - Mute Key ( æ)
  - Redial Key ( ß)
  - Feature Key List ( Ï)
  - Menu List ( Â)
- Battery Charging
  - Handset Battery Indicator & Status
- Volume Control
  - To adjust the receiver volume:
  - To adjust the ringer volume:
- Directory – Cordless Handset
  - Editing Entries in the Directory
  - Adding an Entry to the Directory
    - To add an entry to the directory:
- Callers List - Cordless Handset
  - Dialing from the Callers List
  - Saving Entries from the Callers List to the Directory
  - Deleting Entries from the Callers List
Making Calls from Cordless Handset
- Pre-dialing a Number
- Using a Headset
- Receiving Calls
- Call Privacy
  - "Public" and “Private” Feature Key
- Ending Calls
Pairing and Unpairing Cordless Handset to Base
- Pairing/Unpairing the Handset
Additional Features
- Star Codes
- Suppress DTMF Playback
  - Configuring Suppression of DTMF Playback
- Display DTMF Digits
  - Configuring Display of DTMF Digits
- Enable/Disable Call Waiting
  - Enabling/Disabling Call Waiting
- Play Call Waiting Tone
  - Configuring Call Waiting Tone
- Stuttered Dial Tone
  - Configuring Stuttered Dial Tone
- XML Beep Support
  - Configuring XML Beep Support
- Status Scroll Delay
  - Configuring Status Scroll Delay
- Incoming Call Interrupts Dialing
- Switch UI Focus to Ringing Line
  - Configuring “Switch Focus to Ringing Line” Using the Aastra Web UI
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Calls
  - Configuring Goodbye Key to Cancel Incoming Calls
  - Using the Goodbye Key to Cancel Incoming Calls Feature
- UPnP Mapping Lines (for remote phones)
  - Configuring UPnP Mapping Lines
- Message Waiting Indicator
  - Configuring Message Waiting Indicator
- Incoming Intercom Call Features
- Using Redial Key for “Last Number Redial”
- Group RTP Paging (receives RTP streams)
  - Configuring Group RTP Paging
- Use LLDP ELIN
  - Configuring LLDP ELIN
Available Features Enabled by Administrators
- Outgoing Intercom Calls
- Missed Call Summary Subscription
- Customizable Callers List Key and Services Key
- Autodial (Hotline and Warmline)
- Centralized Conferencing
  - Reference
- Answer and Ignore Softkeys for XML Applications
- XML Softkey for Special Characters in XML Applications
- Playing a WAV File On Your Phone
  - IP Phone UI Screen During WAV Streaming
- Using the Keypad During Active XML Applications
- Key Redirection
  - Conference, Transfer, Redial, Intercom Keys and Voicemail Option
  - Options Key
- XML Applications and Off-Hook Interaction
- XML Override for a Locked Phone
- RTP Recording and Simultaneous Playing
- “Hold” Feature Enhancement (for Broadsoft Servers)
- Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS)
  - IP Phone UI when Broadsoft CMS is Enabled
Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new Voice Mail Message?
- Why is my handset not working?
- What are services, and how do I use them?
- How do I find the IP address of my phone?
- Why does my phone display the “No Service” message?
- How do I change my user password?
- Why does my phone display "Bad Encrypted Config"?
- How do I restart the IP phone?
- How do I lock my phone?
Limited Warranty
- Exclusions
- Warranty Repair Services
- After Warranty Service
Appendix A - Time Zone Codes
- Time Zone Name/Time Zone Code Table
Index