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Solving other problems 111 – Konica Minolta Magicolor 5430 User Manual

Page 119

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Solving Other Problems

111

With

N-up on

multiple cop-
ies, the out-
put is
incorrect.

Both the driver and
the application have
been set for collation.

For N-up on multiple copies, choose
Collate only in the driver’s Paper Tab.
Do not set collation in the application.

Booklet Left
and Right
Binding out-
put is incor-
rect.

Both the driver and
the application have
been set for collation.

For Booklet Left Binding and Booklet
Right Binding, choose Collate only in
the driver’s Paper Tab. Do not set colla-
tion in the application.

You hear
unusual
noises.

The printer is not
level.

Put the printer on a flat, hard, level sur-
face not to exceed ±1° slant in any
direction.

The tray is not
installed correctly.

Remove the tray that you are printing
from and reinsert it completely into the
printer.

There is a foreign
object stuck inside
the printer.

Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.

The
web-based
utility cannot
be accessed.

The PageScope Web
Connection Adminis-
trator’s password is
incorrect.

The PageScope Web Connection
Administrator password has a 6-char-
acter minimum and a 16-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the magicolor 5430
DL Reference Guide.

Media is
wrinkled.

The media is moist
from humidity or hav-
ing water spilled on it.

Remove the moist media and replace it
with new, dry media.

The transfer roller or
fuser unit is defective.

Check them for damage. If necessary,
contact Technical Support with the
error information.

Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.

Use KONICA MINOLTA-approved
media. See “Media Specifications” on
page 32 f
or supported size. For a com-
plete list of approved media, go to
www.printer.konicaminolta.com.

Symptom

Cause

Solution