ATTO Technology Diamond Storage Array S-Class - Manual (Page 95)

84
Troubleshooting
• If you perform a hardware restart, the Ethernet
connection is dropped. You must re-establish
the Ethernet connection.
• If you enter a command that requires a Save
Configuration command in either the serial
interface window or the Ethernet connection
window, you will not be able to access the
inactive window until the
Save Configuration
command is complete in the active window.
• If you still fail to communicate with the array,
swap out the management card and try to
connect using default settings.
If LUNs do not display on the host
• Ensure any configuration changes are
appropriate
• Type FirmwareRestart
• Re-start the host computer
• Verify all drives associated with the missing
LUN(s) are inserted properly and powered up.