Lenovo ThinkPad 11e - Manual (Page 99)

• Message: 0189: Invalid RFID configuration information area
Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace,
and the UUID needs to be reinstalled. Have the computer serviced.
• Message: 0190: Critical low-battery error
Solution: The computer turns off because the battery is low. Connect the ac power adapter to the
computer and charge the battery.
• Message: 0191: System Security - Invalid remote change requested
Solution: The system configuration change has failed. Confirm the operation and try again. To clear the
error, enter ThinkPad Setup.
• Message: 0199: System Security - Security password retry count exceeded.
Solution: This message is displayed if you enter a wrong supervisor password more than three times.
Confirm the supervisor password and try again. To clear the error, enter ThinkPad Setup.
• Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card.
Solution: The wireless network card is not supported on this computer. Remove it.
• Message: 2100: Detection error on HDD0 (Main HDD)
Solution: The hard disk drive or solid-state drive is not working. Have the hard disk drive or solid-state
drive serviced.
• Message: 2110: Read error on HDD0 (Main HDD)
Solution: The hard disk drive or solid-state drive is not working. Have the hard disk drive or solid-state
drive serviced.
• Message: 2200: Machine Type and Serial Number are invalid.
Solution: Machine Type and Serial Number are invalid. Have the computer serviced.
• Message: 2201: Machine UUID is invalid.
Solution: Machine UUID is invalid. Have the computer serviced.
• Message: Fan error
Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced.
• Message: Thermal sensing error
Solution: The thermal sensor has a problem. Shut down the computer immediately and have the
computer serviced.
Errors without messages
• Problem: My screen keeps blanking when I do not want it to.
Solution:
– If your computer is preinstalled with the Windows 7 operating system, you can disable any system
timers, such as the LCD turn-off timer or the blank timer by doing the following:
1. Start the Power Manager program.
2. Click the Power plan tab, and then select Maximum Performance from the predefined power
plans.
Chapter 7 . Troubleshooting problems 83