Lenovo ThinkPad 11e - Manual (Page 4)

Protecting data against viruses . . . . . . . . 57
Chapter 5. Advanced configuration . . 59
Installing a new operating system . . . . . . . 59
Installing the Windows 7 operating system . . 59
Installing the Windows 8.1 operating system . 60
Installing device drivers . . . . . . . . . . . 61
Using the ThinkPad Setup program . . . . . . 61
Main menu . . . . . . . . . . . . . . 62
Config menu. . . . . . . . . . . . . . 62
Date/Time menu . . . . . . . . . . . . 65
Security menu . . . . . . . . . . . . . 65
Startup menu . . . . . . . . . . . . . 69
Restart menu . . . . . . . . . . . . . 71
Updating the UEFI BIOS . . . . . . . . . 71
Using system management. . . . . . . . . . 71
Setting management features . . . . . . . 72
Chapter 6. Preventing problems . . . 75
General tips for preventing problems . . . . . . 75
Making sure device drivers are current . . . . . 76
Taking care of your computer . . . . . . . . . 77
Cleaning the cover of your computer . . . . 78
Chapter 7. Troubleshooting
problems . . . . . . . . . . . . . . .
81
Diagnosing problems . . . . . . . . . . . . 81
Troubleshooting . . . . . . . . . . . . . . 81
Computer stops responding . . . . . . . 81
Spills on the keyboard . . . . . . . . . . 82
Error messages . . . . . . . . . . . . 82
Errors without messages . . . . . . . . . 83
Beep errors . . . . . . . . . . . . . . 84
Memory module problems . . . . . . . . 85
Networking problems . . . . . . . . . . 85
Keyboard problems . . . . . . . . . . . 87
Problems with the display and multimedia
devices . . . . . . . . . . . . . . . .
87
Battery and power problems . . . . . . . 92
Problems with drives and other storage
devices . . . . . . . . . . . . . . . .
94
A software problem . . . . . . . . . . . 95
A USB problem . . . . . . . . . . . . 95
Chapter 8. Recovery information . . . 97
Recovery information for the Windows 7 operating
system . . . . . . . . . . . . . . . . . .
97
Creating and using recovery media . . . . . 97
Performing backup and recovery operations . 98
Using the Rescue and Recovery workspace . 99
Creating and using a rescue medium . . . . 100
Reinstalling preinstalled applications and
device drivers . . . . . . . . . . . . .
101
Solving recovery problems . . . . . . . . 102
Recovery information for the Windows 8.1
operating system. . . . . . . . . . . . . .
102
Refreshing your computer . . . . . . . . 102
Resetting your computer to the factory default
settings. . . . . . . . . . . . . . . .
102
Using the advanced startup options . . . . 103
Recovering your operating system if Windows
8.1 fails to start. . . . . . . . . . . . .
103
Creating and using recovery media . . . . . 103
Chapter 9. Replacing devices . . . . 105
Static electricity prevention . . . . . . . . . . 105
Disabling the built-in batteries. . . . . . . . . 105
Replacing the memory module . . . . . . . . 106
Replacing the wireless-LAN card . . . . . . . 108
Replacing the coin-cell battery . . . . . . . . 111
Replacing the hard disk drive or solid-state
drive. . . . . . . . . . . . . . . . . . .
113
Replacing the keyboard . . . . . . . . . . . 117
Chapter 10. Getting support . . . . 123
Before you contact Lenovo . . . . . . . . . . 123
Getting help and service . . . . . . . . . . . 123
Using diagnostic programs . . . . . . . . 124
Lenovo Support Web site. . . . . . . . . 124
Calling Lenovo . . . . . . . . . . . . . 124
Finding ThinkPad options . . . . . . . . 125
Purchasing additional services . . . . . . . . 125
Appendix A. Regulatory
information . . . . . . . . . . . . .
127
Wireless related information . . . . . . . . . 127
Locating the UltraConnect wireless
antennas . . . . . . . . . . . . . . .
128
Locating wireless regulatory notices . . . . 128
Export classification notice . . . . . . . . . . 129
Electronic emission notices. . . . . . . . . . 129
Federal Communications Commission
Declaration of Conformity
. . . . . . . . 129
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . .
129
European Union - Compliance to the
Electromagnetic Compatibility Directive . . .
129
German Class B compliance statement . . . 130
Korea Class B compliance statement . . . . 130
Japan VCCI Class B compliance statement . . 131
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . .
131
ii User Guide