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Chapter 6. enhancing your computer, Chapter 7. advanced configuration, Chapter 8. preventing problems – Lenovo ThinkPad Yoga User Manual

Page 4: Chapter 9. troubleshooting computer problems, Chapter 10. getting support, Appendix a. regulatory information, Appendix b. weee and recycling statements

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Reinstalling preinstalled applications and
device drivers . . . . . . . . . . . . .

69

Solving recovery problems . . . . . . . .

70

Recovery overview for the Windows 8.1 operating
system . . . . . . . . . . . . . . . . . .

70

Refreshing your computer . . . . . . . .

70

Resetting your computer to the factory default
settings. . . . . . . . . . . . . . . .

71

Using the advanced startup options . . . .

71

Recovering your operating system if Windows
8.1 fails to start. . . . . . . . . . . . .

71

Creating and using recovery media . . . . .

71

Chapter 6. Enhancing your
computer . . . . . . . . . . . . . . .

73

Finding ThinkPad options . . . . . . . . . .

73

ThinkPad OneLink Dock . . . . . . . . . . .

73

ThinkPad OneLink Pro Dock . . . . . . . . .

74

Chapter 7. Advanced configuration . .

77

Installing a new operating system . . . . . . .

77

Installing the Windows 7 operating system . .

77

Installing the Windows 8.1 operating system .

78

Installing device drivers . . . . . . . . . . .

79

Using the ThinkPad Setup program . . . . . .

79

Main menu . . . . . . . . . . . . . .

80

Config menu. . . . . . . . . . . . . .

80

Date and Time menu . . . . . . . . . .

84

Security menu . . . . . . . . . . . . .

84

Startup menu . . . . . . . . . . . . .

89

Restart menu . . . . . . . . . . . . .

91

Updating the UEFI BIOS . . . . . . . . .

91

Using system management. . . . . . . . . .

91

Chapter 8. Preventing problems . . .

93

General tips for preventing problems . . . . . .

93

Making sure device drivers are current . . . . .

94

Taking care of your computer . . . . . . . . .

95

Cleaning the cover of your computer . . . .

96

Chapter 9. Troubleshooting computer
problems . . . . . . . . . . . . . . .

99

Diagnosing problems . . . . . . . . . . . .

99

Troubleshooting . . . . . . . . . . . . . .

99

Computer stops responding

. . . . . . .

99

Spills on the keyboard . . . . . . . . . .

100

Error messages

. . . . . . . . . . . .

100

Errors without messages . . . . . . . . .

102

Beep errors . . . . . . . . . . . . . .

103

Memory module problems . . . . . . . .

103

Networking problems . . . . . . . . . .

103

Problems with the keyboard and other pointing
devices . . . . . . . . . . . . . . . .

105

Problems with the display and multimedia
devices . . . . . . . . . . . . . . . .

106

Battery and power problems . . . . . . .

110

Problems with drives and other storage
devices . . . . . . . . . . . . . . . .

113

A software problem . . . . . . . . . . .

113

Problems with ports and connectors . . . .

114

Chapter 10. Getting support . . . .

115

Before you contact Lenovo . . . . . . . . . .

115

Getting help and service . . . . . . . . . . .

115

Using diagnostic programs . . . . . . . .

116

Lenovo Support Web site. . . . . . . . .

116

Calling Lenovo . . . . . . . . . . . . .

116

Purchasing additional services . . . . . . . .

117

Appendix A. Regulatory
information . . . . . . . . . . . . .

119

Wireless related information . . . . . . . . .

119

Location of the UltraConnect wireless
antennas . . . . . . . . . . . . . . .

120

Locating wireless regulatory notices . . . .

120

Export classification notice . . . . . . . . . .

121

Electronic emission notices. . . . . . . . . .

121

Federal Communications Commission
Declaration of Conformity

. . . . . . . .

121

Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . .

121

European Union - Compliance to the
Electromagnetic Compatibility Directive . . .

122

German Class B compliance statement . . .

122

Korea Class B compliance statement . . . .

123

Japan VCCI Class B compliance statement . .

123

Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . .

123

Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . .

123

Eurasian compliance mark . . . . . . . .

123

Brazil regulatory notice. . . . . . . . . .

123

Mexico regulatory notice . . . . . . . . .

123

Appendix B. WEEE and recycling
statements . . . . . . . . . . . . .

125

Important WEEE information . . . . . . . . .

125

Japan recycling statements

. . . . . . . . .

125

Recycling information for Brazil . . . . . . . .

126

Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . .

126

Battery recycling information for Taiwan . . . . .

127

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User Guide