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Technical support information – Muxlab LongReach™ User Manual

Page 13

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© MuxLab Inc.

Active CCTV Receiver Balun Installation Guide

Page 13

4.1.

Technical Support Information

When contacting your nearest MuxLab dealer or
MuxLab Technical Support, please have the following
information ready:

 Unit model number

 Cabling layout. Include camera and multiplexer/DVR

used (with model numbers), estimated cable lengths
(between the equipment), and type of cable used (UTP,
STP, 4-pair, multipair, category)

 Description of problem

 List of tests performed