Technical support e-mail addresses, Returning products, Ftp server – Allied Telesis AT-FS202SC/FS4 User Manual
Page 9

AT-FS20x and AT-FS202SC/FSx Series Installation Guide
ix
Technical Support E-mail Addresses
United States and Canada
[email protected]
Latin America, Mexico, Puerto Rico, Caribbean, and Virgin Islands
[email protected]
Europe
[email protected]
Returning Products
Products for return or repair must first be assigned a Return Materials
Authorization (RMA) number. A product sent to Allied Telesyn without a
RMA number will be returned to the sender at the sender’s expense.
To obtain an RMA number, contact Allied Telesyn’s Technical Support at one
of the following locations:
FTP Server
If you need management software for an Allied Telesyn managed device and
you know the file name of the software, you can download the software by
connecting directly to our FTP server at ftp.alliedtelesyn.com. At login,
enter ‘anonymous’ as the user name and your e-mail address for the password.
North America
Toll-free: 1-800-428-4835, option 4
Fax: 1-425-481-3790
Europe, Africa, and the Middle East
Tel: +44-1793-501401
Fax: +44-1793-431099
Latin America, the Caribbean, and
Virgin Islands
Tel: international code + 425-481-3852
Fax: international code + 425-481-3895
Puerto Rico
Tel: 1-800-424-5012, ext 3852 or
1-800-424-4284, ext 3852
Mexico
Toll-free: 800-424-5012, ext 3852
Fax: international code + 425-481-3895
Asia and Southeast Asia
Tel: +65-381-5612
Fax: +65-383-3830
Australia
Toll-free: 1-800-000-880
Fax: +61-2-9438-4966
New Zealand
Toll-free: 0800-45-5782