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Recall setting, Dialing restrictions – Avaya PARTNER-18D User Manual

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3 Setting Up Your System

Changing Settings to Support PBX or Centrex Services

31

Quick Reference Guide

Changing Settings to Support PBX or Centrex
Services

Your system may work behind a PBX or Centrex system.

Consider the following when setting up your system to work effectively behind a
PBX or Centrex system:

• Recall setting

• Dialing restrictions

• Speed Dial and Auto-Dial numbers

Recall Setting

Set the Recall Timer Duration (#107) to match the setting used by your PBX or
Centrex system (usually 800 msec, or “32”). This setting affects the length of a
Recall signal sent by the control unit to access PBX or Centrex services.

Dialing Restrictions

Outgoing Call Restriction (#401) is a PARTNER system restriction intended to
limit an extension’s dialing to “inside calls only” (using the

i

buttons on

system telephones) or to “inside and local calls only” (allowing calls within the
PBX or Centrex system and local calls outside the PBX or Centrex system).
However, if users in your system use a dial-out code (9 on most PBX or Centrex
systems) before dialing numbers outside the PBX or Centrex system, the
PARTNER system cannot prevent toll calls for extensions restricted to “inside
and local calls only” (unless you use Disallowed Phone Number Lists (#404) to
prevent dialing to specific classes of numbers).

If your PBX or Centrex system includes dialing restrictions, use those instead of
the PARTNER system restrictions. If you have PBX or Centrex dialing restrictions
on a line and also program PARTNER system restrictions, both the PBX or
Centrex system and PARTNER system restrictions apply. However, PARTNER
system dialing permissions do not override PBX or Centrex system restrictions.

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