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Troubleshooting – Samsung SC-HMX10C-XAA User Manual

Page 112

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100_ English

USB

Message

Icon

Informs that...

Action

Fail Printer Connecting

-

A problem occurred when connecting

the camcorder via USB to a printer.

• Check the USB cable.

• Try the connecting procedure again.

• Switch “USB connect” function to “Mass Storage.”

Fail USB Connecting

-

A problem occurred when connecting

the camcorder via USB to a PC.

• Check the USB cable.

• Try the connecting procedure again.

• Switch “USB connect” function to “PicBridge.”

Ink Error

-

There is a problem with the ink

cartridge.

• Check the ink cartridge.

• Put a new ink cartridge in the printer.

Paper Error

-

There is a problem with the paper.

• Check the paper in the printer. If there is no paper,

insert the paper.

File Error

-

There is a problem with the file.

• Your HD camcorder does not support this file format.

• Try another file recorded on your HD camcorder.

Printer Error

-

There is a problem with the printer.

• Turn the printer’s power off and on.

• Contact the printer manufacturer’s service center.

Print Error

-

A problem occurred during printing.

• Do not remove power source or eject memory card

during printing.

CAUTION

When there is dew condensation, put the camcorder aside for a while before using

• What is dew condensation?

Dew condensation happens when a HD camcorder is moved to a place where there is a significant temperature difference from

the previous place. The Dew condenses on the external or internal lenses of the HD camcorder, and on the reflection lens. When

this happens, it may cause a malfunction or damage to the HD camcorder when using the device with the power on while there is

dew condensation.

• What can I do?

Turn the power off and detach the battery pack, and leave it in a dry area for 1~2 hours before using it.

• When does the dew condensation occur?

When the device is relocated to a place with a higher temperature than the previous location, or when using it in a hot area

suddenly, it will cause condensation.

- When recording outside in cold weather during the winter and then using it in indoors.

- When recording outside in hot weather after being indoors or inside a car where the A/C was running.

Note before sending your camcorder for repair.

• If these instructions do not solve your problem, contact 1-800- SAMSUNG for your nearest Samsung authorized service center.

• Depending on the problem, the built-in memory may need to be initialized or replaced and the data will be deleted.

Be sure to back up the data on your PC before sending your camcorder to repair.

Samsung cannot guarantee any loss of your data.

troubleshooting

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