Symptoms and solutions – Samsung SC-MX20E-QVC User Manual
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If you encounter any problem using your camcorder, check the following before asking for service repair.
If these instructions do not solve your problem, contact the nearest Samsung authorized service center.
Symptoms and solutions
Power
Symptom
Explanation/Solution
The camcorder does not turn on.
The battery pack may not be installed on your memory camcorder.
Insert a battery pack to the memory camcorder.
The inserted battery pack may be discharged.
Charge the battery pack or replace it with a charged one.
If you use an AC power adaptor, make sure it is properly connected to the
wall outlet.
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The power automatically turns
off.
Is
"Auto Power Off" set to "5 Min"?
If no button is pressed for about 5 minutes, the memory camcorder is
automatically turned off (
"Auto Power Off"). To disable this option, change
the setting of
"Auto Power Off" to "Off" ➥page 82
The battery pack is almost discharged. Charge the battery pack or replace it
with a charged one.
Use the AC Power adaptor.
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Power cannot be turned off .
Remove the battery pack or unplug the AC power adaptor, and connect the
power supply to the camcorder again before turning it on.
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The battery pack is quickly
discharged.
The temperature when using the camcorder is too low.
The battery pack is not fully charged. Charge the battery pack again.
The battery pack reached its lifespan and cannot be recharged.
Use another battery pack.
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