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Troubleshooting – Samsung SC-MX20E-QVC User Manual

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troubleshooting

When there is moisture condensation, put aside for a while before using

What is condensation?

Condensation happens when a memory camcorder is moved to a place where there is a significant

temperature difference from the previous place. In other words, the water vapor in the air turns into dew

because of the temperature difference, and it condensates like dew on the external or internal lenses of

the memory camcorder and on the reflection lens.

When this happens, you temporarily may not use the record or play functions of the memory camcorder.

Also, it may cause a malfunction or damage to the memory camcorder when using the device with the

power on while there is condensation.

What can I do?

Turn the power off and detach the battery pack, and leave it in a dry area for 1~2 hours before using it.

When does the condensation occur?

When the device is relocated to a place with a higher temperature than the previous location, or when

using it in a hot area suddenly, it will cause condensation.

- When recording outside in cold weather during the winter and then using it in indoors.

- When recording outside in hot weather after being indoors or inside a car where the AC was running.

Note before sending your camcorder for repair.

If these instructions do not solve your problem, contact your nearest Samsung authorized service center.

Depending on the problem, the camcorder's built-in memory may need to be initialized or replaced and

the data will deleted. Be sure to back up the camcorder's data on other storage media before sending

your camcorder to repair. Samsung cannot guarantee any loss of your data.


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