Using the mid-call features, Call hold and retrieve, Call mute – Avaya 3100 User Manual
Page 52: Call hold and retrieve call mute

Advanced functions
52 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010
1. While a call is connected on the desktop telephone, press the Handoff key.
2. Answer the call on the Avaya 3100 MC - Client.
3. Hang up your desktop telephone.
Moving a call from the Avaya 3100 MC - Client to the desktop telephone
You can move a call from your Avaya 3100 MC - Client to your desktop telephone.
1. While a call is connected on the Avaya 3100 MC - Client, press the Handoff key on your desktop
telephone.
2. If you have Station Control Password (SCPW) privacy protection configured, enter the SCPW on your
desktop telephone.
3. Disconnect from the call on your Avaya 3100 MC - Client.
Using the Mid-Call features
While you are engaged in a voice call, use the following voice call telephony features:
•
Call hold and retrieve: Places the current call on hold, and then resumes it.
•
Mute: Mutes the current call so you can carry on a conversation without being heard.
•
Transfer: Transfers the call to another party—either blind or supervised.
•
Swap: Switch between two parties while you are engaged in a call.
•
Speaker mode: Switches call audio from the earpiece to the system speaker.
•
Three-party conference: Creates an impromptu three-party conference.
Call hold and retrieve
Place a call on hold and retrieve it while you are connected to the network.
Placing a call on hold
While the call is connected, select Hold.
Held
appears in the dialpad display.
Retrieving a held call
Select Unhold.
Call mute
Mute a call to carry on a private conversation.
Muting a call
While the call is connected, select Mute On.
Call mute
appears in the dialpad display, and the other person on the call does not hear anything.
Unmuting a muted call
Select Mute Off.
You can now converse with the other person on the call.