Technical support, Limited warranty – HighPoint NA762TB User Manual
Page 18
HighPoint Technologies Inc. 18
11. Technical Support
If you encounter any problems while utilizing the HighPoint NA762TB, or have any questions about
this or any other HighPoint Technologies, Inc. product, feel free to contact our Customer Support
Department.
Web Support
Thunderbolt™ Support:
Phone: (408)240-6108
Skype: HighPoint.Thunderbolt
12. LIMITED WARRANTY
HighPoint warrants your Product against any defect in material and workmanship, under normal use, for the
designated warranty period. If the Product should become defective within the warranty period, HighPoint will
at its discretion, repair or replace the Product. Repair or replacement parts or Products will be furnished on an
exchange basis and will be either new or reconditioned. All replaced parts or Products shall become the
Property of HighPoint. This warranty shall not apply if the Product has been damaged by accident, misuse,
abuse or as a result of unauthorized service or parts. Warranty service is available to the purchaser by
obtaining a Return Material Authorization number (RMA) and by delivering the Product during the warranty
period to an authorized HighPoint service facility or to HighPoint. The purchaser shall bear all shipping, packing
and insurance costs and all other costs, excluding parts and labor, necessary to effectuate repair,
replacement or refund under this warranty. All returned products must be shipped to HighPoint in the
original shipping container. For more information on how to obtain warranty service, an RMA number or to
acquire shipping materials, contact HighPoint Technical Support. The support information is listed on Chapter
11 section.
IN THE EVENT A PRODUCT BECOMES DEFECTIVE DURING THE WARRANTY PERIOD, THE PURCHASER’S
EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. INCIDENTAL OR
CONSEPROUENTAL DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF DATA, ARISING FROM BREACH
OF ANY EXPRESS OR IMPLIED WARRANTY ARE NOT THE RESPONSIBILITY OF GTECH AND, TO THE
EXTENT PERMITTED BY LAW, ARE HEREBY EXCLUDED BOTH FOR PROPERTY DAMAGE, AND TO THE
EXTENT NOT UNCONSCIONABLE, FOR PERSONAL INJURY DAMAGE