Posey Sitter Elite® - Manual (Page 36)

36 Sitter Elite
Troubleshooting Guide
(Continued)
Over Mattress Sensor Pads
• Check that all connections are tight and properly plugged into the alarm.
• Check the “DELAY” setting.
• Check that there is no weight on the mattress such as a box, bag or book.
• Check that the correct side of the bed sensor pad is “UP” under the mattress.
• When the patient lies down they may not be making contact with the
sensor to activate monitoring. Try a different position for the sensor pad.
Most patient weight is normally under buttocks.
Chair Belt Sensor
• Check that all connections are tight and properly plugged into the alarm.
• Check the “DELAY” setting.
Problem: Alarm volume is too low or too loud (see page 12).
Solution:
• Press the VOLUME button on the side of alarm to change volume setting.
Continue tapping the button to scroll through the selections. The last sample
heard is the volume in use.
Problem: Cannot access the “Voice Only” or “Mute” mode settings (see pages 9-10, 18).
Solution: • The “Voice Only” and “Mute” modes are available ONLY while nurse call
interface is in use. Check that nurse call cable is properly connected to
alarm and nurse call panel jacks.
Problem: In “Voice and Tone” or “Voice Only” modes, custom voice message does not
play (see page 14).
Solution: • Remove batteries from alarm for at least 1 hour to allow alarm to reset. Replace
batteries as needed and check that battery contacts are clean. Re-record message.
Problem: Alarm “chirps” (see pages 7-8).
Solution: • A “chirp” sound indicates a low battery. Insert four (4) new “AA” alkaline batteries.
DO NOT mix old and new batteries, or different brands of batteries.
Problem: Sensors slide around when the head of the bed is raised or lowered on
beds with foam overlays (see page 26).
Solution: • Anchor the sensor(s) on top of the mattress, under the foam overlay with
the straps provided.
Problem: In-room alarm activates, but nurse call station does not activate (see page 18).
Solution: • Check that all connections are tight and the nurse call cable is connected to
the alarm and properly plugged into the facility’s nurse call system. The
connections should snap tightly together.
• Check for worn or damaged wires.
• Verify use of proper adapter for the system.