Posey Sitter Elite® - Manual (Page 35)

Sitter Elite 35
Troubleshooting Guide
(Continued)
Chair Belt Sensor
• Check that sensor cord and RJ11 plug are clean and undamaged. Check plug
connection to alarm.
• Check that buckle is securely fastened and there are no loose wires.
Exit Alarm Mat
• Check that there is no weight on sensor.
• Check that sensor cord and RJ11 plug are clean and undamaged. Check plug
connection to alarm.
Problem: Intermittent Alarm while the patient is in a bed or chair (see pages 22-27).
Solution: • Check that sensor cord and RJ11 plug are clean and undamaged. Check
plug connection to alarm.
• Check sensor pad for creases or damage to vinyl cover.
• Check that sensor pad is directly under patient’s weight.
• Is the sensor getting caught in “hammocking” wheelchair seat? If so, place a
foundation cushion on seat, under sensor (see Posey Cat. 7110C Semi-Rigid
Wheelchair Foundation).
• Make sure sensor cord is not folded back under pad.
• Make sure sensor pad air intake (“neck” of over mattress or chair sensor pad) is
clear and not blocked. Air must flow freely in and out of sensor.
• Try a new sensor if intermittent alarm can not be fixed.
• Make sure mattress continues to make contact with the sensor and will activate the
alarm when pressure is removed, even if the head or foot of the bed is articulated.
• Apply pressure to sensor in several areas to check that alarm activates (see page 23).
• Ensure batteries are not corroded (see page 8).
Problem: No Alarm when patient exits bed or chair (see pages 22-27).
Solution: • Make sure alarm is ON (LED Mode light flashing green or yellow (“Mute” mode only).
• Check batteries. If needed, insert four (4) new “AA” alkaline batteries. DO NOT
mix old and new batteries, or different brands of batteries.
Voice and Tone or Voice Only
• Remove batteries from alarm for at least 1 hour to allow alarm to reset.
Re-record message.
Magnet and Cord Mode
• Check to make sure a sensor is not connected to the alarm. Sensor will “turn
off” magnet activation.
Chair Sensor Pad
• Make sure sensor pad cord is not folded back under pad.
• Make sure sensor pad air intake (“neck” of chair sensor pad) is clear and not
blocked. Air must flow freely in and out of the sensor pad.
• Check that there is no weight in the chair such as a box, bag or book.
• Check seating/positioning aides. A heavy wheelchair cushion may prevent alarm from
alarming. Try a different position for the sensor pad, such as on top of the cushion.
• Is the sensor pad getting caught in “hammocking” wheelchair seat? If so, place
a foundation cushion on seat, under sensor pad (see Posey catalog no. 7110C
Semi-Rigid Wheelchair Foundation).
• Try a new sensor pad if alarm does not sound.