HP EliteBook 8740w Mobile Workstation - Manual (Page 64)

NOTE: If you are prompted to restart the computer, save all open files, and then continue with
the restart.
7. Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.
8. Try to use your device.
If uninstalling and reinstalling the default device drivers does not correct the problem, you may need to
update your drivers using the procedures in the following section.
Obtaining the latest HP device drivers
Follow either of the following procedures to obtain HP device drivers.
To use the HP Update Utility:
1. Select Start > All Programs > HP > HP Update.
2. On the HP Welcome screen, click Settings, and then select a time when the utility should check
for software updates on the Web.
3. Click Next to immediately check for HP software updates.
To use the HP Web site:
1. Open your Web browser, go to http://www.hp.com/support , and select your country or region.
2. Click the option for software and driver downloads, and then type your computer model number in
the product box.
3. Press enter , and then follow the on-screen instructions.
Obtaining Microsoft device drivers
You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature
can be set to automatically check for and install updates for your hardware drivers, as well as for the
Windows operating system and other Microsoft products.
To use Microsoft Update:
1. Open your Web browser, go to http://www.microsoft.com , and click Security & Updates.
2. Click Microsoft Update to get the latest updates for your computer operating system, programs,
and hardware.
3. Follow the on-screen instructions to install Microsoft Update. If prompted by User Account Control,
click Continue.
4. Click Change settings and select a time for Microsoft Update to check for updates to the Windows
operating system and other Microsoft products.
5. If prompted to do so, restart your computer.
Webcam (select models only)
Your computer may include an integrated webcam, located at the top of the display. With the preinstalled
software, you can use the webcam to record audio and video and capture still photographs. You can
preview the photo, video recording, or audio recording, and save it on your computer hard drive.
To access the webcam and HP Webcam software, select Start > All Programs > HP > HP Webcam.
52 Chapter 4 Multimedia