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Using f11 recovery tools – HP EliteBook 8740w Mobile Workstation User Manual

Page 130

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CAUTION:

Using Startup Repair completely erases hard drive contents and reformats the hard drive.

All files you have created and any software installed on the computer are permanently removed. When
reformatting is complete, the recovery process restores the operating system, as well as the drivers,
software, and utilities from the backup used for recovery.

1.

If possible, back up all personal files.

2.

If possible, check for the presence of the Windows partition or the HP Recovery partition. To find
the partitions, select Start > Computer.

NOTE:

If the Windows partition and the HP Recovery partition have been deleted, you must

recover your operating system and programs using the Windows Vista operating system DVD and
the

Driver Recovery disc (both purchased separately). For additional information, refer to the “Using

a Windows Vista operating system DVD (purchased separately)” section in this guide.

3.

Restart the computer, and then press

f8

before the Windows operating system loads.

4.

Select Repair your computer.

5.

Follow the on-screen instructions.

NOTE:

For additional information on recovering information using the Windows tools, perform a search

for these topics in Help and Support.

Using f11 recovery tools

CAUTION:

Using

f11

completely erases hard drive contents and reformats the hard drive. All files you

have created and any software installed on the computer are permanently removed. The

f11

recovery

tool reinstalls the operating system and HP programs and drivers that were installed at the factory.
Software not installed at the factory must be reinstalled. Personal files must be restored from a backup.

NOTE:

If your computer includes a solid-state drive (SSD), you may not have a recovery partition.

Recovery discs have been included for computers that do not have a partition. Use these discs to recover
your operating system and software. To check for the presence of a recovery partition, select Start >
Computer
. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of
the window.

To recover the original hard drive image using

f11

, follow these steps:

1.

If possible, back up all personal files.

2.

If possible, check for the presence of the HP Recovery partition. To find the partition, select
Start > Computer.

NOTE:

If the HP Recovery partition has been deleted, you must recover your operating system

and programs using the Windows Vista operating system DVD and the

Driver Recovery disc (both

purchased separately). For additional information, refer to the “Using a Windows Vista operating
system DVD (purchased separately)” section in this guide.

3.

Turn on or restart the computer, and then press

esc

while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

4.

Press

f11

while the “Press for recovery” message is displayed on the screen.

5.

Follow the on-screen instructions.

Using a Windows Vista operating system DVD (purchased separately)

If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system
DVD to reboot the computer and repair the operating system. Be sure that your most recent backup
(stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system

118 Chapter 12 Backup and recovery