Hp insight remote support software, Hp insight remote support direct connect, Hp insight remote support central connect – HP ProLiant DL580 Gen8 Server User Manual
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Software and configuration utilities 76
HP Insight Remote Support software
HP strongly recommends that you register your device for remote support to enable enhanced delivery of
your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support
supplements your monitoring continuously to ensure maximum system availability by providing intelligent
event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate
a fast and accurate resolution, based on your product’s service level. Notifications may be sent to your
authorized HP Channel Partner for onsite service, if configured and available in your country.
For more information, see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Gen8
Servers and BladeSystem c-Class Enclosures on the HP website
HP Insight Remote Support is available as part of HP Warranty, HP Care Pack Service, or HP contractual
support agreement.
HP Insight Remote Support Direct Connect
When you use the embedded Remote Support functionality with a ProLiant Gen8 server or BladeSystem
c-Class enclosure, you can register a server or enclosure to communicate directly to HP Insight Online without
the need to set up an HP Insight Remote Support centralized Hosting Device in your local environment. HP
Insight Online will be your primary interface for remote support information. The Direct Connect Remote
Support configuration is available in iLO 4 1.40 and later, Intelligent Provisioning 1.60 and later, and
Onboard Administrator 4.10 and later.
For more information, see the product documentation on the HP website
HP Insight Remote Support Central Connect
When you use the embedded Remote Support functionality with a ProLiant Gen8 server or BladeSystem
c-Class enclosure, you can register a server or enclosure to communicate to HP through an HP Insight Remote
Support centralized Hosting Device in your local environment. All configuration and service event
information is routed through the Hosting Device. This information can be viewed by using the local HP
Insight Remote Support user interface or the web-based view in HP Insight Online.
The Central Connect Remote Support configuration is available in iLO 4 1.10 and later, Intelligent
Provisioning 1.20 and later, and Onboard Administrator 3.60 and later.
For more information about the prerequisites, supported hardware, and associated operating systems for
central connect, see HP Insight Remote Support Release Notes on the HP website
HP Insight Control Server Provisioning
Starting with Insight Control 7.3.1, Insight Control server provisioning replaces Insight Control server
deployment (RDP) as the primary multi-server provisioning capability for Insight Control and the HP
CloudSystem. Insight Control server provisioning enables you to install and configure HP ProLiant Servers
and simplify the process for deploying operating systems on HP ProLiant servers. Insight Control server
provisioning is pre-installed on a virtual machine, referred to as a virtual appliance, optimized to run the
application.
Insight Control server provisioning enables you to:
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Install Microsoft Windows, Linux, VMware ESXi, and Hyper-V on ProLiant servers