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HP OmniBook 800 Notebook PC User Manual

Page 37

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Troubleshooting

Solving Basic Problems

1-37

If a network-enabled system locks up when rebooting

Make sure to remove any undocked configuration for an ISA or PCI expansion
board (such as a network card). See “To remove a device from the undocked
configuration,” under “Making Connections.”

The following hints apply to Windows for Workgroups only:

Edit AUTOEXEC.BAT to disable Windows for Workgroups network support for
all non-network startup options. Add the /N switch to the WIN command (win
/n) for each of the non-network options.

Edit CONFIG.SYS and AUTOEXEC.BAT to load network drivers only for the
“Docking system” startup option, and not for undocked startup options.

For other operating systems:

Check any available online tools—Device Wizard in Windows 95, for
example—or check with your system administrator.

To resolve docking problems

If your docking password isn’t accepted

Check whether Num Lock is off.

If you’ve forgotten your password, have your OmniBook at hand and call
Hewlett-Packard support. See your OmniBook Support and Service booklet.

If you are using Windows 95 and the OmniBook won’t undock

Check to make sure that any SCSI devices (such as a CD-ROM drive) and any
ISA or PCI boards (such as network cards) are removed from the Undocked
configuration. See “To remove a device from the undocked configuration” in
chapter 1.

If the screen is blank and the OmniBook is beeping

You have a video card installed and need to enter the docking password.