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Solving basic problems – HP OmniBook 800 Notebook PC User Manual

Page 35

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Troubleshooting

Solving Basic Problems

1-35

Solving Basic Problems

If you have a problem using the docking system, find the symptom below that
matches your situation. Try the suggestions one at a time.

This section separates problems into the following categories:

Operating problems.

Docking problems.

To resolve operating problems

If a serial or parallel device, external display, or floppy drive doesn’t work

Make sure the OmniBook is fully inserting in the docking system. Connection
should be snug.

If the green light on the docking system isn’t on, check power to the docking
system, then try undocking and docking again.

If a parallel device will not work correctly, its bus speed might be too slow for
the OmniBook. You can decrease the OmniBook’s bus speed to 33 MHz by
holding down the

FN

key and pressing the minus key. (To restore the normal

speed, press

FN

and the plus key simultaneously.)

If an external PS/2 mouse or keyboard doesn’t work

Make sure the OmniBook is fully inserting in the docking system. Connection
should be snug.

Make sure the mouse is plugged into the correct port. The mouse and keyboard
ports look the same.

Turn the system off and on.

Reboot the system.

Undock the OmniBook, unplug and reconnect the ac adapter, then dock again.