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Survey utility, Integrated management log, Array diagnostic utility – HP ProLiant DL320s Server User Manual

Page 55: Remote support and analysis tools, Hp instant support enterprise edition

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Software and configuration utilities 55

Survey Utility

Survey Utility, a feature within HP Insight Diagnostics (on page

54

), gathers critical hardware and

software information on ProLiant servers.
This utility supports operating systems that may not be supported by the server. For operating systems
supported by the server, refer to the HP website (

http://www.hp.com/go/supportos

).

If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous

information and overwrites the Survey text files to reflect the latest changes in the configuration.
Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP

("

ProLiant Support Packs

" on page

56

).

NOTE:

The current version of SmartStart provides the memory spare part numbers for the

server. To download the latest version, see the HP website

(

http://www.hp.com/go/ssdownloads

).

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each
event with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:

From within HP SIM ("

HP Systems Insight Manager

" on page

53

)

From within Survey Utility (on page

55

)

From within operating system-specific IML viewers

o

For NetWare: IML Viewer

o

For Windows®: IML Viewer

o

For Linux: IML Viewer Application

From within the iLO 2 user interface

From within HP Insight Diagnostics (on page

54

)

For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.

Array Diagnostic Utility

The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage
controllers and disk drives. This report provides vital information to assist in identifying faults or conditions

that may require attention. ADU can be accessed from the SmartStart CD ("

SmartStart software

" on page

48

) or downloaded from the HP website (

http://www.hp.com

).

Remote support and analysis tools

HP Instant Support Enterprise Edition

ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a

feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to