Printouts have horizontal streaks or lines – HP Deskjet D2680 Printer User Manual
Page 46
Printouts have horizontal streaks or lines
Try the following solutions if your printout has lines, streaks, or marks on it that run across
the width of the page.
•
Solution 1: Make sure you are using genuine HP ink cartridges
•
Solution 2: Check the ink levels
•
Solution 3: Make sure the paper is loaded correctly
•
Solution 4: Use a higher print quality setting
•
•
Solution 5: Automatically clean the print cartridges.
•
Solution 7: Contact HP support
Solution 1: Make sure you are using genuine HP ink cartridges
Solution: Check to see if your ink cartridges are genuine HP ink cartridges.
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you easily produce great results,
time after time.
NOTE:
HP cannot guarantee the quality or reliability of non-HP supplies. Product
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP ink cartridges, go to:
Cause: Non-HP ink cartridges were being used.
If this did not solve the issue, try the next solution.
Solution 2: Check the ink levels
Solution: Check the estimated ink levels in the cartridges.
NOTE:
Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the cartridges until print quality becomes unacceptable.
Cause: The ink cartridges might have insufficient ink.
If this did not solve the issue, try the next solution.
Solution 3: Make sure the paper is loaded correctly
Solution: Make sure that the paper is loaded correctly in the input tray.
For more information, see:
Cause: The paper was not loaded correctly.
Chapter 5
44
Solve a problem
Solve a problem