Ink is not filling the text or graphics completely – HP Deskjet D2680 Printer User Manual
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Ink is not filling the text or graphics completely
Try the following solutions if the ink is not filling the text or image completely so that it
appears that parts are missing or blank.
•
Solution 1: Make sure you are using genuine HP ink cartridges
•
Solution 2: Check the ink levels
•
Solution 3: Check the print settings
•
Solution 4: Check the paper type
•
Solution 5: Contact HP support
Solution 1: Make sure you are using genuine HP ink cartridges
Solution: Check to see if your ink cartridges are genuine HP ink cartridges.
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you easily produce great results,
time after time.
NOTE:
HP cannot guarantee the quality or reliability of non-HP supplies. Product
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP ink cartridges, go to:
Cause: Non-HP ink cartridges were being used.
If this did not solve the issue, try the next solution.
Solution 2: Check the ink levels
Solution: Check the estimated ink levels in the cartridges.
NOTE:
Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the cartridges until print quality becomes unacceptable.
Cause: The ink cartridges might have insufficient ink.
If this did not solve the issue, try the next solution.
Solution 3: Check the print settings
Solution: Check the print settings.
•
Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
•
Check the print quality setting and make sure it is not set too low.
Print the image with a high print quality setting, such as Best or Maximum dpi.
Cause: The paper type or print quality settings were set incorrectly.
Print quality troubleshooting
41
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