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Encryption troubleshooting, Encryption, Troubleshooting – HP StoreEver LTO Ultrium Tape Blades User Manual

Page 63

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Encryption troubleshooting

Ensure that you are using an HP StorageWorks SB3000c or SB1760c Tape Blade and Ultrium 3
TB or 1.6 TB media, respectively.

Ensure that your software supports hardware encryption. It may be necessary to update the software.
Consult

http://www.hp.com/go/connect

or your software vendor for more information.

Ensure that the correct key or pass phrase has been entered.

Ensure that your HBA supports the encryption commands. It may be necessary to update the firm-
ware. Consult

http://www.hp.com/go/connect

for more information.

Tape Blade

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