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Paper messages, Power and connection messages, Ink cartridge and printhead messages – HP Photosmart Premium C309 User Manual

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Paper messages

The following is a list of paper-related error messages:

Ink is drying

Paper upside down

Paper orientation error

Ink is drying

Solution: Two-sided printing requires the printed sheets to be dry before printing
on the back side. Wait until the product pulls the printed sheet to print on the back
side.
Cause: Transparencies and some other media require a drying time that is longer
than normal.

Paper upside down

Solution: Load paper in the input tray print side down.
Cause: Paper in the input tray was upside down.

Paper orientation error

Solution: Insert paper into the input tray with the short edge forward and the print
side down. Slide the paper forward until it stops.
Cause: Paper in the input tray was in landscape orientation.

Power and connection messages

The following is a list of power- and connection-related error messages:

Improper shutdown

Improper shutdown

Solution: Press the On button to turn the product on and off.
Cause: The last time the product was used, it was not turned off properly. If the
product is turned off by turning off the switch on a power strip or by using a wall switch,
the product can be damaged.

Ink cartridge and printhead messages

The following is a list of printhead and ink cartridge error messages:

Cartridges in wrong slot

General printer error

Incompatible ink cartridges

Incompatible printhead

Chapter 12

106

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