HP XP P9000 Application Performance Extender Software User Manual
Page 19

Recommended actions
Problem/Scenario
Do the following:
•
Restart the browser and launch P9000 Application Performance Ex-
tender
•
If the problem persists, restart the HP StorageWorks APEX Web
Server service
GUI displays the following mes-
sage:
Communication link with
APEX web server failed
Ensure that the
The management station installation
fails and rolls back on reinstallation.
Refresh/restart the web browser and wait until the data collection status
in the Data Collection screen shows Done for the hosts you are fetching
configuration data.
The browser loses connection to the
web server during configuration
collection.
Do the following:
1.
Refresh the host list.
2.
Collect configuration data.
3.
Assign controllers to arrays.
4.
Set command devices.
5.
Save the profile that was applied to the array as a new profile and
apply the new profile to the selected array.
Updating workloads after a man-
agement station restart fails
Ensure that the controller is attached to the array for which the scheduled
SLO profile assignment failed.
Assigning scheduled SLO profiles
to an array fails
Ensure that you stop other applications such as P9000 , which are using
RMLIB.
Scenario: Removing RMLIB along
with the controller
After a controller reboot, do the following:
1.
On the Controller Settings screen, select the array that was controlled
by the controller that rebooted.
2.
Remove the controller associated with the array.
3.
Select a controller that is available from the Controller(s) And Man-
aged Array(s) Information table.
4.
On the Controller Settings screen, under Command Device Settings,
select an array from the Select Array list.
5.
Select a command device from the Command Device Settings table
to configure the command device of the host running the controller.
6.
Set Command devices.
7.
Specify DLOM settings.
8.
Select the profile that was applied to the array and click Save
Changes.
Scenario: Planned reboot of the host
where the controller is installed.
After a management station reboot, do the following:
1.
Refresh the host list.
2.
Collect configuration data.
3.
Assign controllers to arrays.
4.
Set command devices.
5.
Specify DLOM settings.
6.
Save the profile that was applied to the array as a new profile and
apply the new profile to the selected array.
Scenario: Planned reboot of the
management station.
HP StorageWorks P9000 Application Performance Extender Software User Guide
19