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Using windows 8 reset – HP Z1 G2-Workstation User Manual

Page 50

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1.

If possible, back up all personal files.

2.

If possible, check for the presence of the HP Recovery partition: from the Start screen, type This
PC, and then select This PC.

NOTE:

If the HP Recovery partition is not listed, or you cannot check for its presence, you must

recover using the recovery media that you created. See

Recovery using the Windows 8 recovery

USB flash drive on page 43

. If you did not create recovery media, you must use the Windows 8

restore media (available separately). See

Recovery using Windows 8 restore media

on page 44

.

3.

If the HP Recovery partition is listed, restart the computer, and then press

esc

while the company

logo is displayed. The computer Startup Menu opens.

4.

Press

f11

to select the System Recovery option.

5.

Choose your keyboard layout.

6.

Select Troubleshoot.

7.

Select Refresh.

8.

Follow the on-screen instructions to continue.

Using Windows 8 Reset

IMPORTANT:

Reset does not provide backups of your information. Before using Reset, back up any

personal information you want to retain.

If Windows is responding, use these steps to start Reset:

NOTE:

You may be prompted by User Account Control for your permission or password when you

perform certain tasks. To continue a task, select the appropriate option. For information about User

Account Control, see Help and Support: from the Start screen type help, and then select Help and

Support.

1.

On the Start screen, point to the far-right upper or lower corner of the screen to display the

charms.

2.

Select Settings.

3.

Select Change PC settings in the bottom-right corner of the screen, select Update and

Recovery then select Recovery

4.

Under Remove everything and reinstall Windows, select Get started, and follow the

on-screen instructions.

If Windows is not responding, use these steps to start Reset:

42

Chapter 5 Setting up, backing up, restoring, and recovering Windows 8