HP Photosmart D7460 Printer - Manual (Page 140)

Envelopes print incorrectly
Cause: A stack of envelopes is loaded incorrectly.
Solution: Remove all paper from the input tray. Load a stack of envelopes in the
input tray, with the envelope flaps facing up and to the left.
NOTE: To avoid paper jams, tuck the flaps inside the envelopes.
Cause: The wrong type of envelope is loaded.
Solution: Do not use shiny or embossed envelopes or envelopes that have clasps
or windows.
Borderless printing produces unexpected results
Cause: Printing a borderless image from a non-HP software application produces
unexpected results.
Solution: Try printing the image from the photo imaging software that came with
the HP Photosmart.
The HP Photosmart is not responding
Cause: The HP Photosmart is busy with another task.
Solution: Some documents take a long time to print. If nothing has printed several
minutes after you sent a print job to the HP Photosmart, check your computer to see
if there are any messages.
Cause: The HP Photosmart has a paper jam.
Solution: Clear the paper jam.
For more information, see:
“Clear paper jams” on page 115
Cause: The HP Photosmart is out of paper.
Print troubleshooting 139
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