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HP RDX Removable Disk Backup System User Manual

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Contents

1 Before you start..........................................................................................5

Overview................................................................................................................................5
Which operating systems are supported?.....................................................................................5
How do I connect the drive to my server?.....................................................................................5
What are the mounting requirements for an internal device?...........................................................6

Mounting bay.....................................................................................................................6
Mounting hardware.............................................................................................................6

HP RDX USB Removable Disk utility.............................................................................................6
The HP RDX Utility CD...............................................................................................................6
HP Storage SPOCK...................................................................................................................7

2 Installing an HP RDX USB 3.0 Internal Removable Disk Backup System...............8

Prepare mounting bay...............................................................................................................8
Attach mounting hardware.........................................................................................................9

HP ProLiant servers...............................................................................................................9
Other server or workstations................................................................................................10

Install drive ...........................................................................................................................10
Connect cables to the server or workstation................................................................................10

Connect the USB cable to the server or workstation................................................................10

Connecting to a 4–pin Intel or HP USB 2.0 header............................................................11

Attach USB and power cable to the RDX Removable Disk Backup System..................................11

Secure the RDX Removable Disk Backup System..........................................................................12

Mounting hardware used (HP ProLiant).................................................................................12
No mounting hardware used...............................................................................................13

3 Installing an HP RDX USB 3.0 External Removable Disk Backup System............14

Rear view of the external drive..................................................................................................14
Connecting the power and USB cables......................................................................................14

4 Operating your RDX Removable Disk Backup System.....................................16

Install the RDX Removable Disk utility (Windows only)..................................................................16
Front panel............................................................................................................................16
Media...................................................................................................................................17

Write-protecting cartridges..................................................................................................17
Handling cartridges...........................................................................................................17

Loading and unloading...........................................................................................................17

Inserting cartridges............................................................................................................17
Removing cartridges...........................................................................................................18

Unload using the mouse right-click method (Windows™ only).............................................18
Unload using the eject button..........................................................................................19

Removing power from the unit..................................................................................................19

5 Troubleshooting........................................................................................20

General Procedure..................................................................................................................20
Understanding the LEDs...........................................................................................................21

Power LED.........................................................................................................................21
Cartridge Activity LED.........................................................................................................22

Using the RDX utility for diagnostics..........................................................................................22

To run the RDX Utility for Windows.......................................................................................22

Emergency eject.....................................................................................................................22
The RDX Removable Disk Backup System does not appear in the Device Manager..........................23
Unit performance seems slow...................................................................................................23
Write Error............................................................................................................................23

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