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Understanding the leds, Power led, Understanding the – HP RDX Removable Disk Backup System User Manual

Page 21

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2.

If the problem persists, check the environmental conditions against the specified limits (refer
to the RDX QuickSpecs on

http://www.hp.com

). Perhaps move the drive to a more suitable

site.

Has a new operating system been installed in the host server or workstation? Has new backup
software been installed?

The problem could lie with the host or the software. Consult the server or workstation's operating
manuals, the software manual, or seek help from a service engineer.

Understanding the LEDs

Figure 16 Front panel with LEDs

2. eject button / power LED

1. cartridge activity LED

3. emergency reset hole

Power LED

Table 2 Power LED

Action required

Meaning

LED Status

Check the power cable connection and replace the cable if
necessary. You can use the power cable from your monitor or
another device to check that the connection is working.

No power

OFF

If the power supply is present and the LED remains off, power
cycle or reset the drive. If it still fails, call for service.

None. This is normal.

The drive is ready for
operation

Steady GREEN

None. The unit is ejecting the cartridge.

Ejecting

Blinking GREEN

The unit has detected a fault condition. This may be because:

Fault

Steady AMBER

the unit cannot eject the cartridge due to an obstruction

the internal electronics are damaged or malfunctioning

Use a straightened paper clip in the Emergency Eject Hole for
10–15 seconds to remove a stuck cartridge, as described in

Emergency eject (page 22)

. If this does not resolve the problem,

run the RDX diagnostic application.

None. The host server or workstation is accessing the media
and the user has pressed the eject button. The unit will blink

Prevent

Blinking AMBER

amber for a few seconds then return to steady green. Wait for
host access to complete, after which the unit will eject the
cartridge. If it does not, you may not be running the correct RDX
utility, see

RDX Removable Disk utility (page 6)

. Install the RDX

Understanding the LEDs

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