beautypg.com

Turning on the printer, Installing the drivers, Testing the printer – HP rp5700 Point of Sale System User Manual

Page 14

background image

5.

Route the cash drawer cable up and through the strain clip above the connector and through the
opening in the connector cover when closed.

6.

Close the connector cover on the rear of the printer, ensuring that all cables are aligned with the
slots provided for each connector.

Turning on the Printer

After connecting the cables to the printer and POS computer, turn on the POS computer. If the
Found New Hardware Wizard pops up, click the Cancel button.

The receipt printer will beep and the green LED on the top cover will light up initializing the printer.

Installing the Drivers

The software and documentation CD provided with this product includes OPOS and JPOS printer
drivers. Depending on your POS computer’s operating system, install the OPOS drivers or the JPOS
drivers.

1.

Follow the steps in the previous section to connect the printer cables and turn on the POS
computer.

2.

Insert the HP Point of Sale System Software and Documentation CD into the CD or DVD drive
on the POS computer.

3.

Read and accept the End User License Agreement. The main menu will be displayed.

4.

On the main menu, click HP Receipt Printers, and then scroll to the menu for your printer
model.

5.

Select and install the OPOS or JPOS drivers required for your POS application.

Testing the Printer

If the printer is functioning normally, it will beep once. If it responds differently, refer to

Troubleshooting on page 17

, or contact your regional HP authorized service provider for HP Point

of Sale System products.

The printer will arrive for installation pre-configured. The printer’s current configuration appears on the
test (diagnostics) printout. However, if you would like to run a new print test or check the
configurations, you can run a diagnostics printout detailing the current configuration.

To run a diagnostics test:

1.

Be sure paper is in the printer (1).

2.

Open the receipt cover (2).

3.

Press and hold the paper feed button (3).

8

Chapter 2 Setting Up the Printer

ENWW

This manual is related to the following products: