HP rp5700 Point of Sale System - Manual (Page 5)

Table of contents
1 Product Features ............................................................................................................................................ 1
HP Single Station Receipt Printers ....................................................................................................... 1
Identifying User Controls ...................................................................................................................... 2
Identifying Rear Connectors ................................................................................................................. 2
Powered USB Model ........................................................................................................... 2
Serial/USB Model ................................................................................................................ 3
2 Setting Up the Printer ..................................................................................................................................... 4
Checking the Packing List .................................................................................................................... 4
Loading or Changing the Receipt Paper .............................................................................................. 4
Adjusting the Paper Low Setting .......................................................................................... 5
Spill Shield Installation (Select Models) ............................................................................... 6
Connecting the Cables ......................................................................................................................... 6
Turning on the Printer ........................................................................................................................... 8
Installing the Drivers ............................................................................................................................. 8
Testing the Printer ................................................................................................................................ 8
Extending Your Character Sets and Fonts ........................................................................................... 9
3 Operating the Printer .................................................................................................................................... 10
Configuring the Printer ....................................................................................................................... 10
Entering the Configuration Mode ........................................................................................................ 10
Monochrome Paper Print Density (Default) ........................................................................................ 12
Color Density ...................................................................................................................................... 13
When to Change the Receipt Paper ................................................................................................... 13
Setting the Printhead .......................................................................................................................... 14
Preventing Printhead Overheating ..................................................................................................... 14
4 Maintenance Guidelines ............................................................................................................................... 16
Cleaning the Printer ............................................................................................................................ 16
Cleaning the Thermal Printhead ......................................................................................................... 16
Appendix A Troubleshooting .......................................................................................................................... 17
Diagnostics ......................................................................................................................................... 17
Startup Diagnostics ............................................................................................................ 17
Runtime Diagnostics .......................................................................................................... 18
Remote Diagnostics ........................................................................................................... 18
Solving Common Problems ................................................................................................................ 19
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